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You will receive a separate email with your IUBH email account and your login data for Office365 within a fortnight of the start of the course. Please check your spam folder regularly.

If you have not received an email within that time please contact us via email at it-helpdesk@iubh-fernstudium.de. We will check why you have not received your account data and will forward it to you as soon as possible.



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Microsoft Outlook

To install your IUBH inbox using Microsoft Outlook follow the instructions for your operating system: Windows  /Mac

If you are asked for a server address, use outlook.office365.com

Apple/iOS

You can find instructions of how to install your IUBH inbox using an iPhone/iPad here: https://support.apple.com/de-de/HT201729

If you are asked for a server address on step three, use outlook.office365.com

Android

You can find instructions of how to install your IUBH inbox using an Android device here: https://support.office.com/de-de/

If asked for a server address, use outlook.office365.com

Other email clients, i.e. Mozilla Thunderbird

If you are using an email client that is incapable of exchange you have to enter the server data manually. You should use IMAP. For that you can find instructions here: https://support.mozilla.org/de/kb/konto-einrichten

You can find the necessary server data at the next step under IMAP/POP/SMTP.

IMAP/POP/SMTP

If you want to install your email account using IMAP/POP please use the following server data:

  • POP settings
    • Server name: outlook.office365.com
    • Port: 995
    • Encryption: SSL
  • IMAP settings
    • Server name: outlook.office365.com
    • Port: 993
    • Encryption: SSL
  • SMTP settings
    • Server name: smtp.office365.com
    • Port: 587
    • Encryption: TLS



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Please send us an email using another email account to it-helpdesk@iubh-fernstudium.de (mailto) and ask for a new Office365 password. Please provide the following data for verification:

  • Matriculation number
  • Date of birth
  • Surname, first name

We will then reset your password.

After the login you will be asked to set up a new password as the password provided by us is only temporary. It is valid for 90 days.



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